Personal Data Processing Policy

This Policy has been developed in accordance with Federal Law of 27.07.2006 No. 152-FZ “On Personal Data”.

1. General Provisions

1.1. Data Controller — LLC “AELITA PRODUCTION” (TIN 4000027320, OGRN 1254000006644).

1.2. This Policy defines the procedure for processing personal data that the Data Controller receives when the Website is used.

1.3. Use of the Website or Bot constitutes agreement to the terms of this Policy. If you do not agree, please refrain from using them.

1.4. This Policy may be amended unilaterally. We recommend checking the current version regularly.

2. Purposes of Personal Data Processing

Entering into and performing contracts (provision of services, ticket sales); user feedback; sending news and notifications subject to consent.

3. Categories of Data Processed

Full name; phone number; email address; Telegram ID and username; the content of messages, photos, and documents (when voluntarily provided); personal account data on the Site — email address, password hash (the password itself is never stored in any form), and purchase history (service name, amount, date, payment ID — without payment card details, which never pass through the Operator); other data necessary for providing services.

4. Legal Basis for Processing

Consent of the data subject; performance of a contract to which the subject is a party (including maintaining a personal account and purchase history at the subject's own initiative); fulfillment of obligations established by the laws of the Russian Federation.

5. Processing Procedure and Conditions

5.1. Processing is carried out using both automated and non-automated means.

5.2. The Operator takes the necessary organizational and technical measures to protect personal data from unauthorized access, destruction, modification, blocking, copying, and distribution. The personal account password is stored in an irreversibly hashed form (scrypt) — the Operator never knows the password itself and it cannot be recovered, only reset.

5.3. Personal data is disclosed to third parties only with the subject's consent or in cases provided for by law. To process payments, the Operator transfers the necessary data (amount, payment purpose, contact) to the YooKassa payment service (operator — YuMoney NBCO LLC, OGRN 1127711000031, INN 7750005725) — bank card details are never transferred to or processed by the Operator.

5.4. Retention periods are determined by the purposes of processing and legal requirements. Once the purposes are achieved or consent is withdrawn, the data is destroyed. Personal account data is retained until the account is deleted at the subject's request via aelita.production@yandex.ru.

5.5. Personal data processed in connection with the personal account is stored on infrastructure physically located in the Russian Federation, in accordance with Part 5, Article 18 of this Federal Law.

6. Rights of Data Subjects

The User is entitled to: receive information about the processing of their data; demand rectification, blocking or deletion; withdraw consent; contact Roskomnadzor.

To exercise your rights, submit a request to: aelita.production@yandex.ru

7. Liability

7.1. The Data Controller is liable for breaches of personal data processing procedures in accordance with Russian Federation law.

7.2. The User is responsible for the accuracy of the data provided.

8. Contact Information

aelita.production@yandex.ru

See also: Cookie Policy · Public offer agreement · All documents